User data deletion

Effective date: August 21, 2026

This page tells you how to ask The Episcopal Church USA (vixlex.net) to delete personal data we hold. Use it if you visited, used an account, booked or bought something, subscribed, donated, signed in with Facebook or Google, or connected Facebook, Instagram, or LinkedIn as staff. Meta requires a public data-deletion instructions URL for apps that use Facebook Login or related products; this is that page.

How to request deletion

This same request works for every situation below.

Email helpdesk@digitalfaith.org from the address we would know you by, if you have one.
Use the subject line Data deletion request.
Tell us how you used this site, for example: visitor, account holder, booking or purchase, newsletter, donor, commenter, Facebook Login, or site administrator. Include any Facebook, Instagram, LinkedIn, or Google name or user id you used with us if that applies.
Say what you want deleted (your account, a booking contact record, a subscription, comments, a social connection, or everything we can find).

We will confirm when the request is done, or explain if we must keep something (for example certain payment records). We aim to complete routine requests within 30 days.

You can also write to Diocesan House, 814 Episcopal School Way, Knoxville, TN 37932 or call (865) 966-2110 .

If you only visited

If you only browsed public pages and never sent a form, email, booking, or sign-in, we typically do not keep a personal profile we can match to you. If you think we still have something, email us as above and we will look.

If you have an account or signed in with Facebook or Google

Ask us to close your account and delete the profile data we stored. Also disconnect the app from that provider:

Facebook: Settings → Apps and websites → remove the app for The Episcopal Church USA or the Digital Faith app you authorized.
Google: your Google Account → Third-party access → remove access.

Removing the app on Facebook or Google stops future sign-in and new data from that provider. Email us so we can delete the copy stored on this site.

If you booked, subscribed, donated, or sent a message

Ask us to delete the booking, order, subscription, comment, or form record. Newsletter subscribers can also use the unsubscribe link in an email. Payment records may be retained as needed for accounting and law even after we delete your contact details from mailing lists.

If you only used Facebook, Instagram, or LinkedIn

Activity that happens entirely on those networks (likes, comments on our posts, follows) is stored by that network. Use that network’s tools to delete comments or unfollow. We do not receive your social profile unless you visit this site, sign in here, or staff store Page-level publishing credentials (not your personal visitor account).

If you used Facebook Login on this website, email us as described above and remove the app in Facebook Settings. We will delete the Facebook identifiers and related account data we stored for sign-in, except what we are legally required to keep.

If you work on this site and connected social accounts

If you connected a Facebook Page, Instagram professional account, or LinkedIn account so this site can publish:

Sign in to this site’s management area and use Social settings to Disconnect Facebook & Instagram (and LinkedIn if connected).
In Meta: Settings → Apps and websites (and Instagram / LinkedIn equivalents) and revoke the app.
Email helpdesk@digitalfaith.org if you also want us to delete historical connection records.

Disconnecting removes the access tokens this site stored. Posts already published on Facebook or Instagram remain on those services until you delete them there.

What we delete, and what we may keep

When we fulfill a request we delete or anonymize, as applicable:

account and profile records;
sign-in identifiers from Facebook, Google, or similar;
staff social-connection tokens;
newsletter subscriptions and contact-form copies we still hold;
booking or purchase contact details we are not required to keep;
comments and similar material you asked us to remove.

We may retain information we are required to keep (tax and payment records, security logs for a limited time, or content you do not own). Backups age out on the platform’s backup cycle.

Related policies

See the Privacy Policy for what we collect and the Terms of Service for use of the site.